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Legal Document
Refund Policy
Last updated: June 18, 2026
Version 1.1
Our Promise: ToneFit, operated by ToneFit, offers a full 14-day refund on all first-time subscription payments — no questions asked. This policy fully complies with Paddle's refund requirements.
1 About This Policy
ToneFit is operated by ToneFit. This refund policy applies to all paid subscriptions purchased through our payment processor, Paddle. By subscribing to ToneFit, you agree to this refund policy.
2 14-Day Refund Guarantee
ToneFit offers a full refund within 14 days of your first subscription payment — no questions asked. This applies to:
- All first-time subscribers on any plan (Beginner or Expert)
- Both monthly and annual subscriptions
- No questions asked — simply email us within 14 days
- Full refund to your original payment method within 5-10 business days
To request a refund, email contact@tonefit.com within 14 days of your first payment. We will process it within 1 business day.
3 Free Trial
All ToneFit plans include a 7-day free trial. You will not be charged during the trial period.
- Your subscription begins only after the 7-day trial ends
- Cancel anytime during the trial — zero charges
- If charged after trial ends, the 14-day refund guarantee applies to that first charge
4 Refund Eligibility Summary
| Situation |
Refund Eligible? |
| Within 14 days of first payment |
✓ Yes — Full Refund |
| Cancelled during free trial |
✓ Yes — No Charge |
| After 14 days of first payment |
✗ No |
| Renewal payments (2nd month onward) |
✗ No |
5 How to Cancel
Cancel your ToneFit subscription at any time:
- Log in → go to Account → Subscription → click Cancel
- Or email contact@tonefit.com and we cancel within 1 business day
- You keep full access until the end of your current billing period
6 How to Request a Refund
- Email contact@tonefit.com within 14 days of first payment
- Subject line: Refund Request — [your account email]
- We process within 1 business day
- Refund appears on your card within 5-10 business days